FAQs

The main reason why someone would question a diagnosis is if the assessment is low quality. A high-quality assessment is one that includes consideration of alternative explanations and is completed by experienced and suitably qualified clinician.

The diagnostic assessments that we at Cognition Clinical Psychology offer are thorough and in line with National Institute for Health and Care Excellence (NICE) and adhere to the DSM-V-TR Criteria’s. There is therefore no reason for another agency to not recognise a diagnosis made by us. You will receive a report that evidences the reason for our decision-making. We have had no issues with our diagnostic reports but please be assured if there were ever to be any issues we could speak to agencies on your behalf with your consent.

The assessments we provide have clear pricing and we do not have any hidden costs. We provide a fixed price service regardless of how long it takes us to complete an assessment. For more information please see our fees page.

Clinical Psychologists are Registered Practitioner Psychologists with the HCPC. The HCPC acts as the governing body for all Practitioner Psychologists, including Clinical Psychologists. The HCPC sets standards for how clinicians should; behave, their training requirements, the qualifications they require and post-qualification development that must be adhered to. You can check the register by visiting: http://www.hcpc-uk.org

We prefer to be paid by BACS (electronic transfer). We regret that we cannot accept payments online or over the telephone at this time. Invoices will be sent at the time of booking with the details, however please note no payment is required until the week prior to the assessment/s and once payments are made receipts will be sent. When you book your assessment, we’ll send you an invoice so your appointment is confirmed and held just for you. We ask for 50% of the fee to be paid a week before your assessment. Once your report is ready, we’ll invoice the remaining balance, which is due the day before your diagnostic debrief. We appreciate your understanding that we can only release reports once the final payment has been received.

When you book your assessment, we’ll send you an invoice so your appointment is confirmed and held just for you. We ask for 50% of the fee to be paid a week before your assessment. Once your report is ready, we’ll invoice the remaining balance, which is due the day before your diagnostic debrief. We appreciate your understanding that we can only release reports once the final payment has been received.

No, at this time, we don’t accept insurance. All assessments are private, so clients arrange payment directly.

We know that plans can change, and sometimes things come up unexpectedly. If you need to cancel, we’d really appreciate it if you could let us know as soon as possible. We don’t take payment upfront, so we rely on your courtesy to keep us informed. By letting us know early, you’re also helping someone on our wait list get the opportunity for an earlier appointment — something they’ll be truly grateful for.

As this is a private service, we do not automatically share reports. If you want a report sent to a school or employer, we ask that you do this yourself to maintain confidentiality.

No — we do not accept Right to Choose referrals. As a bespoke, independent provider, our services are not part of the NHS Right to Choose scheme. All appointments and treatments are arranged privately and tailored specifically to each client’s needs.

If you have any questions about how to access our services privately, then we will be happy to help.

Yes — we can provide a letter confirming that your appointment was for a psychological assessment. This can be used to authorise your absence from school or work, as the appointment qualifies as a medical reason. Please let us know in advance if you require a letter, and we’ll prepare one for you.